Privacy policy

1. Data controller

The controller of personal data collected through this website is EASY ORDER, obrt za računalne usluge, vl. Ivan Jurišić, Vinogradska 65, 21000 Split, Croatia, Croatian tax no. (OIB): 97731454634. For any questions about the processing of your data you can contact us:

• kontakt@easyorder.hr
• +385 95 366 7997

2. What data we collect

This website has no user accounts and does not track you across the web. We collect data only when you fill in and send the contact form yourself:

• Full name: required, so we know who we are addressing.
• Venue name: required, so we can prepare an offer suited to your venue.
• E-mail address: required, as this is how we reply to you.
• Phone number: optional, only if you want us to call you.
• Message: optional, whatever you decide to write to us.

We do not collect special categories of personal data and do not ask for any payment details through this website.

3. Purpose and legal basis of processing

We process the data only to reply to your enquiry and, if you wish, to arrange a demo of the system. The legal basis is your consent (Article 6(1)(a) of the General Data Protection Regulation), which you give by ticking the checkbox before sending the form.

We do not use your data to send newsletters or promotional messages unless you give us separate consent to do so.

4. Cookies and analytics

This website does not set cookies for tracking, advertising or analytics. We do not use Google Analytics, so we do not track you between visits or build a profile of you.

For basic visit statistics we use Plausible Analytics (server stats.sorichcomp.com), a tool that uses no cookies and collects no personal data. It records only aggregate data: which pages were visited, which page you came from, your country and your device and browser type. Your IP address is used only momentarily to recognise unique visits and is not stored.

We serve fonts from our own domain, so your browser does not contact Google Fonts or any other content delivery network for them.

5. Data recipients

For the technical delivery of messages sent through the contact form we use the Web3Forms service (web3forms.com), which forwards the form contents to our e-mail address on our behalf. Web3Forms acts as a data processor in this relationship.

We do not sell your data or share it with third parties for marketing purposes. We disclose data to third parties only if a competent authority requires it by law.

6. Retention period

We keep contact form messages for no more than 12 months from our last communication with you, after which we delete them. If our contact leads to a contract, we keep the data for the periods set by accounting and tax regulations.

7. Your rights

Under the General Data Protection Regulation you have the right at any time:

• of access: to request a copy of the data we hold about you;
• to rectification: to request correction of inaccurate or incomplete data;
• to erasure: to request deletion of your data;
• to restriction of processing: to request that we temporarily suspend processing;
• to portability: to request your data in a machine-readable format;
• to withdraw consent: at any time and without giving a reason, which does not affect the lawfulness of processing carried out before withdrawal.

You can send your request to kontakt@easyorder.hr. We reply within 30 days at the latest.

8. Right to lodge a complaint

If you believe that our processing of your data breaches data protection rules, you have the right to lodge a complaint with the supervisory authority, the Croatian Personal Data Protection Agency (AZOP), Selska cesta 136, 10000 Zagreb, azop.hr.

9. Security

This website is served over an encrypted HTTPS connection. We apply appropriate technical and organisational safeguards, and only staff who need it to reply have access to received enquiries.

10. Changes to this policy

We may update this policy from time to time. The date of the last update is always shown at the top of the page. We will highlight significant changes on the home page.